Vesna Kalberer

  • Company: Deloitte
  • Position: Assistant Manager
  • Remit/main activity: Managing the A&A support staff office
  • Years of professional experience: 25
  • Place of work: Zurich

 

 

What makes my work exciting?
To manage and coordinate complex & demanding client meetings and projects at the highest level with my team in a short time. To implement the requirements of the partners with skill and with the involvement of my team so that they can work as efficiently as possible.

Why did I enter the profession?
The joy of solving demanding situations under time pressure and the daily contact with colleagues, various teams and clients from all over the world.

What challenges does my work present?
Keeping an overview at all times of the essentials and priorities under extreme time pressure, stay highly focused on delivering the best quality.

How does my work benefit the economy?
In my supporting role, I enable the economical use of the necessary resources and thus contribute to the creation of value.

What is important to me in my client relationships?
The client is entitled to the highest professionalism; my team and I try to live up to this principle every day.

What is currently important for my clients in our cooperation (keyword: coronavirus)?
On the one hand, business continuity for the client in the area of auditing, and on the other, assure the customer that we are handling their situation well. On a small scale, this means being available and making it possible to hold customer meetings/relationships under changed conditions, even if they are virtual.

How has the industry changed? What are the challenges of the future?
Audit tasks are becoming more complex due to globalisation and new value flows. Nevertheless, the available resources are decreasing. Therefore, the procedures and processes must be constantly reviewed and optimized, even on a small scale.